TPS currently serves a large number of both foreign and domestic clients. Using the effective and convenient call logging procedure you just need to email support@tpsonline.com with your queries. Support Team will ensure issuance of an immediate call ID and delegation of a Technical Support Engineer for the resolution of the concern. A Support Team representative will call you and rectify your concern. In case of any severity our support representative will reach your working premises within the least possible timeframe to provide you on site assistance.

Each call ID logged is maintained in a centralized repository of Tracking System. With Tracking System each call ID is followed up till your confirmation for its closure.

Our Technical Support procedures are well defined that meet the best available SLA's in the industry. Our strong support functions allow our customers to offer e-banking services to their consumers which results in billions of real-time transactions everyday.

With the passage of time TPS – Technical Support Team has acquired versatility task handling skills. Our operations are not just limited to the problem resolution, but are now focused into more critical and client oriented tasks. Some of these tasks include.